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OMNI IPTV

FAQ

Frequently asked questions

Here are answers to the questions we hear most often. Can’t find yours? Send us a WhatsApp message.

General

What is IPTV?

IPTV stands for Internet Protocol Television. Instead of receiving TV via cable, satellite or antenna, you receive it over your internet connection. You watch live TV, films and series in an app on your Smart TV, media player, phone, tablet or computer.

How does OMNI IPTV work?

You choose a plan and contact us on WhatsApp to complete your order. You then receive your activation details and setup instructions. Enter the details in a supported IPTV app and you can start watching.

What is included in an OMNI IPTV subscription?

Every plan includes access to more than 15,000 live channels, a VOD library with films and series, a TV guide (EPG) and catch-up on channels that offer it. Content is available in HD, Full HD and – where the source offers it – 4K.

Is 4K available?

Yes. Some channels and titles are available in 4K. For 4K you need a 4K screen, a suitable playback device and a stable, fast internet connection. Other content plays in HD or Full HD.

Is an EPG included?

Yes, the electronic programme guide (EPG) is included. It shows what’s on each channel now and what’s next, provided your app supports EPG display.

Is catch-up available?

Yes, catch-up is available on channels that support it, so you can watch programmes that have already aired. How far back you can go varies per channel.

Devices & setup

Which devices are supported?

OMNI IPTV works on Smart TVs, Android phones and tablets, iPhone and iPad, Amazon Fire TV and Fire TV Stick, Android TV and Google TV, MAG and other compatible IPTV boxes, and on PC and Mac. You use one of the supported IPTV apps.

How do I install OMNI IPTV?

After ordering you receive setup instructions for your device. Our setup page also has step-by-step guides for Smart TV, Fire TV Stick, Android, Android TV, iPhone, iPad, MAG and PC or Mac.

Which app should I use?

OMNI IPTV works with multiple supported apps. The best choice depends on your device. When we activate your subscription, we’ll tell you which app to use and how to enter your details.

What internet speed do I need?

A stable connection matters more than raw speed alone. 4K needs noticeably more bandwidth than HD. A wired connection or a strong Wi-Fi signal near your TV gives the best results.

Plans & ordering

How long does activation take?

After your order and payment we process your activation and send your details via WhatsApp. Processing time can vary; we keep you updated on WhatsApp about the status of your order.

What do I receive after ordering?

After your order and payment you receive your activation details and setup instructions for your device via WhatsApp. With those you set up the app and can start watching.

How can I pay?

You complete your order via WhatsApp, where you’ll receive the available payment options and a confirmation of your subscription.

Which plan lengths are available?

Choose from 1 month (€15), 3 months (€25), 6 months (€35), 12 months (€50) or 24 months (€100). All plans include the same service; only the term and price per month differ.

Support

How do I contact support?

You can reach us on WhatsApp at +44 7723 781927. Include your question, your device and, if possible, a photo of any error message so we can help you faster.

What should I do if the picture stutters?

First check your internet connection, restart your router and playback device and try a wired connection. If it still doesn’t work well, send us a WhatsApp message with your device and the channel where the issue occurs.

Can’t find your question?

Send us a WhatsApp message and we’ll be happy to help.